We heard ya!
We've updated our shipping fee structure to be much simpler. Now get FREE shipping on all domestic shipments if your item total is $100+ (USD) — across all boutiques.
Mix and match across our entire community of boutiques and enjoy free domestic shipping when your item total is $100 (USD) or more.
See below for more details.
Shipping
All orders are shipped directly to you by the boutique, designer or reseller. If your order includes items from multiple sellers, items from each seller will ship as separate shipments.
SHIPPING COST / FEE
If your item total is $100 (USD) or more, we offer FREE shipping on all domestic (same country) shipments in your order. If your item total is below $100 (USD), domestic (same country) shipments are $9.95 (USD) each.
Orders between US and Canada incur a $15 (USD) fee each.
International shipments incur a $29 (USD) fee each.
If your order includes large or very heavy items such as furniture or pottery there may be additional shipping fees. Our customer support team will contact you for approval before your order is shipped if any additional shipping fees apply.
We also offer an option to upgrade to shipping on UPS on eligible orders for $9.95 (USD).
| Item Total | Under $100 USD | Over $100 USD |
|---|---|---|
| Domestic Standard | $9.95 (USD) | FREE |
| Domestic Premium | Not available | $9.95 (USD) |
| Domestic Express | $15 (USD) | $15 (USD) |
| US-Canada | $15 (USD) | $15 (USD) |
| International | $29 (USD) | $29 (USD) |
Domestic: The seller and shipping address are in the same country
US-Canada: The seller is in Canada and shipping address is in the US, or vice versa
International: The seller and shipping address are in different countries, except between US and Canada.
SHIPPING TIMES
We ship domestic shipments using carriers and services that typically deliver in 5-8 business days.
We also offer Express Shipping (2-3 business days) on domestic shipments for $15 (USD).
International Shipping is US $29 per shipment and ships via air cargo services. Your item typically arrives in 6-12 business days but can occasionally be held up in customs.
Please note that shipping times do not include processing times. Orders are usually processed within 1-3 business days from when you place your order.
Loss, Damage or Theft
We strongly recommend opting in for Shipping Protection offered during checkout. The shipping protection program is managed by Seel (a partner service) and covers loss, damage and theft once the shipment is in transit. By opting out, Garmentory will not be liable for shipping mishaps.
Any shipment valued at US $500+ will require a signature upon delivery.
Customs and Import Duties
If an item ships to you from a different country (seller is in Toronto, you're in Brooklyn for example), customs and import duties may be levied by your local government. All additional customs and import duties are the responsibility of the person purchasing.
Please note: No refunds will be issued if a shipment is abandoned for non payment of custom duties, or for failing to provide any necessary customs documentation for clearance.